Article Text
Editorial
Reforming emergency care; for patients
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Working together for the benefit of patients
Emergency care is important to me for lots of reasons, but for one in particular: it’s important to patients. We know that A&E services—and by implication all the components that make up the whole emergency care system—are among patients’ top concerns.
Within A&E I believe a critical concern for patients is how long they have to wait for clinical care, and I can’t blame them. When you are in pain, frightened, or with a sick child each hour you wait feels like purgatory. And when patients get stressed the staff can suffer too.
We have a target for waiting times in A&E—by the end of 2004, no one (unless it’s clinically advisable) should spend more than four hours between arrival …
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