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What factors predict 999 use amongst unscheduled care service users?
  1. H Snooks,
  2. A Porter,
  3. L Button,
  4. K Duff,
  5. A Evans,
  6. R Lowe,
  7. A Watkins
  1. Swansea University, Swansea, UK

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    Background

    Demand for all immediate care services is rising year on year. The 999 service is particularly under pressure, but also needs to maintain performance targets related to speed of response. In order to develop appropriate alternative models of response, it is crucial to understand health seeking behaviour in the emergency context.

    Aim

    To understand factors associated with 999 demand amongst unscheduled care service …

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