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Waiting times are they that important? A patient survey
  1. E Jolly,
  2. M Clancy
  1. Emergency Department, Southampton General Hospital, Southampton, UK
  1. Correspondence to Dr E Jolly, Emergency Department, Southampton General Hospital, Tremona Road, Southampton SO16 6YD, UK; Jolly_56{at}hotmail.com

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Much importance is placed by the government on the amount of time waited by patients to see medical staff in the emergency department. There is huge pressure to meet the 4-h target. However, it has been recognised that the 4-h target might not be a clinically appropriate timeframe and that there are exceptions in which circumstances mean other factors are …

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