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Clinical feedback to ambulance crews: supporting professional development
  1. E Jenkinson1,
  2. T Hayman2,
  3. A Bleetman1
  1. 1
    Heart of England NHS Foundation Trust, UK
  2. 2
    West Midlands Ambulance Service, UK
  1. Dr E Jenkinson, Heart of England NHS Foundation Trust, Birmingham, UK; jenkinson.emma{at}gmail.com

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Ambulance crew involvement in patient care traditionally ends with handover of the patient at the emergency department (ED). We found that ambulance staff often asked informal questions about patients during subsequent visits. We therefore introduced a formal feedback service for ambulance crews in June 2005. This was initially run by a medical student, funded jointly by the trust and the …

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