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Response time evaluation for emergency medical service as a part of its performance
  1. François-Xavier Duchateau1,
  2. Delphine Garnier-Connois1,
  3. Agnès Ricard-Hibon1,
  4. Julien Josseaume1,
  5. Enrique Casalino2
  1. 1Emergency Medical Service Unit, Beaujon University Hospital, Clichy, France
  2. 2Emergency Department, Bichat-Claude Bernard University Hospital, Paris, France
  1. Correspondence to Dr François-Xavier Duchateau, Emergency Medical Service Unit, Beaujon University Hospital, Pôle SUPRA 2, Hôpitaux Universitaires Paris Nord Val de Seine, 100 Boulevard du Général Leclerc, Clichy 92110, France; francois-xavier.duchateau{at}bjn.aphp.fr

Abstract

The study aimed to evaluate the response time (RT) of a French physician-staffed emergency medical service unit in both first-line and second-line service zones a part of its performance and how best to integrate it into its geographical specificity and showed acceptable RTs (mostly <10 min). Interestingly, because of the particular location next to other districts, RTs are in the same range for some municipalities that are adjacent to the first-line and area. In a new system in which catching areas would not only be based on administrative criteria anymore but also on performance evaluation, RTs for emergency medical service might be optimised.

  • pre-hospital
  • emergency ambulance systems, effectiveness

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