Canadian perspectiveUse of continuous quality improvement to facilitate patient flow through the triage and Fast-Track areas of an emergency department☆,☆☆
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Cited by (63)
Improving patient flow: The impact of consultant work pattern on trauma ward efficiency
2011, SurgeonCitation Excerpt :Maximising departmental patient flow is critical to successful and efficient hospital operations, especially in the face of limited resources. Authors such as Dickson, Howell, Miró and Fernandes have shown that the application of ‘process management’ principles in Emergency Departments can effectively improve patient flow and thus overall efficiency.3–6 In the setting of urgent trauma surgery, Torkki et al.,7 demonstrated that the application of ‘process management’ principles can result in improved departmental efficiency.
Evaluating Care in ED Fast Tracks
2011, Journal of Emergency NursingCitation Excerpt :Role clarity referred to the understanding of the NPs' role in the emergency department, and recruitment issues referred to attracting and retaining NPs to work in the emergency department.38 A second study examined an organization's quality improvement initiatives related to identifying major causes for delay in evaluation and treatment of ambulatory patients in the emergency department and rational solutions to reduce those delays; it found that formal application of continuous quality improvement techniques in emergency departments and FTs can result in appropriate changes in the process of patient flow, leading to measurable and significant reductions in length of stay for FT patients.39 Although much has been written about patient and organizational outcomes of FTs in emergency departments, less is known about structure and process for development and implementation of an FT. For example, what are the best practices in terms of types, characteristics, and demographics of patients best evaluated and managed in FTs with a 90-minute benchmark?
Process improvement approaches in emergency departments: a review of the current knowledge
2022, International Journal of Quality and Reliability ManagementMethodological approaches to support process improvement in emergency departments: A systematic review
2020, International Journal of Environmental Research and Public HealthA quality improvement project to reduce waiting time for pediatric outpatient referral clinics in Singapore
2017, Proceedings of Singapore Healthcare
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This paper was presented in part at the Society for Academic Emergency Medicine annual meeting, San Antonio, May 1995. It was also presented in part at the Royal College of Physicians and Surgeons of Canada annual meeting, Montreal, Canada, September 1995.
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Canadian Perspectives is coordinated by James Ducharme, md, of the Canadian Association of Emergency Physicians (CAEP) and St. John Regional Hospital, St. John, New Brunswick, Canada.