1 | No issues identified. |
2 | No issues identified requiring primary health care (PHC) intervention. |
| CLN advice only required. |
3 (potential risk) | Issues identified requiring non-urgent PHC assessment; |
| • Discharge policy not compliant with A&E guidelines or |
| • No support identified or |
| • Unable to contact patient/carer or |
| • Unclear documentation regarding: other injuries sustained, circumstances of fall, level of personal support. |
4 (potential risk or at risk) | Additional medical or social issues identified requiring more urgent investigation by PHC; |
| • More than one Category 3 entry criteria or |
| • Patient re-attended with same complaint during previous 6 months. |
| • Patient sent home unaccompanied after 9 pm. |
| • Complex liaison work with other agencies. |
5 (at risk) | Immediate medical or social problems for patient or carer identified that require urgent action by PHC; |
| • More than two Category 3 entry criteria. |
| • Condition deteriorated between discharge and telephone contact. |
6 (at risk) | Presenting issues indicate urgent consultation necessary with A&E consultant for possible review. |