Table 2

 Definitions of facilitative initiatives

Nurse initiated managementThe nurse initiated management of low acuity patients meeting well defined criteria.
Fast trackProcesses that increase ED throughput by creating specialised facilities designed to: (1) expedite the care of patients who are not acutely ill or; (2) divert, or expedite the care of patients who meet particular clinical criteria through the ED6
Multidisciplinary triageThe management of triage by both a nurse and a senior doctor.
Disposition nurse/ communication clerkClerical personnel who specialise in organising the transfer of patients to other facilities. Roles include booking beds and ambulances, liaising with health professionals, and completing paperwork.
Day treatment centreDedicated area separate from, but part of, the ED for managing less acutely ill ambulatory patients whose presentation has been pre-planned.