Table 6

 Summary of the main measures of clinical effectiveness

Outcome measure at reviewTelemedicine (n = 270)Onsite specialist (n = 259)General practitioner (n = 63)p Value
Data shown as numbers, percentages, and 95% CI.
Completely better67 (24.8) (19.8% to 30.4%)61 (23.6) (18.5% to 29.2%)10 (15.9) (7.9% to 27.3%)0.32
Returned to normal activity127 (47.0) (41.0% to 53.2%)106 (40.9) (34.9% to 47.2%)30 (47.6) (34.9% to 60.6%)0.32
Taken time off work91 (33.7) (28.1% to 39.7%)95 (36.7) (30.8% to 42.9%)18 (28.6) (17.9% to 41.3%)0.45
Seen in an emergency department89 (33.0) (27.4% to 38.9%)74 (28.6) (23.2% to 34.5%)25 (39.7) (27.6% to 52.8%)0.20
Seen in an outpatient clinic37 (13.7) (9.8% to 18.4%)41 (15.8) (11.6% to 20.9%)3 (4.8) (1.0% to 13.3%)0.07
Seen in a general practitioner’s surgery or at home6 (2.2) (0.8% to 4.8%)10 (3.9) (1.9% to 7.0%)2 (3.2) (0.4% to 11.0%)0.55
Sought further unscheduled care14 (5.2) (2.9% to 8.5%)15 (5.8) (3.3% to 9.4%)4 (6.3) (1.8% to 15.5%)0.91
Required a change in treatment26 (9.6) (6.4% to 13.8%)17 (6.6) (3.9% to 10.3%)4 (6.3) (1.8% to15.5%)0.37