Table 2

 Contact rates per 1000 population/year with “front door” services

Front door serviceTotal contactsPopulationRate (95% CI)
*Data for NHS Direct relate to contacts from the population served by Nottingham Health Authority. †Nottingham walk-in centre opened in June 2000.
A&E
Apr 1998–Mar 1999123719642700192 (191 to 193)
Apr 1999–Mar 2000123845640800193 (192 to 194)
Apr 2000–Mar 2001121906639100191 (190 to 192)
NEMS
Apr 1998–Mar 199966131642700103 (102 to 104)
Apr 1999–Mar 20006243864080097 (97 to 98)
Apr 2000–Mar 20015930063910092 (92 to 93)
NHS Direct East Midlands*
Apr 1999–Mar 200068287640800107 (106 to 107)
Apr 2000–Mar 2001106591639100167 (166 to 168)
East Midlands Ambulance Service
Apr 2000–Mar 20015778163910090 (90 to 91)
NHS Walk in centre†
Jun 2000–Mar 200111737