Relative advantage | | Triage does not work in the patient’s best interests. |
| It is another method of queuing, causes delays and promotes ineffective working practices. |
| Some participants insist a form of triage is still needed. |
Compatibility | | See and Treat is compatible with the needs of patients and staff. |
| It eradicates excessive waiting. |
Complexity | | See and Treat is simple to communicate and operate. |
| Potential adopters do not need specialist equipment or expert knowledge. |
Trialability | | See and Treat can be tested over a short period with little pre-planning. |
| The A&E consultant often adopts the role of lead person with the help of a senior nurse. |
| The results are rapid in that usually the waiting room clears quickly. |
Observability | | See and Treat is particularly easy to observe and results are immediate. |
| Positive observations include a less crowded waiting room, shorter waiting times, and improved staff morale. |