Characteristics of the events reported during the experience feedback committee meetings
| Characteristics | N=471 | % |
|---|---|---|
| Incident type | ||
| Clinical administration | 151 | 32.1 |
| Resources/organisational management | 107 | 22.7 |
| Clinical process/procedure | 62 | 13.2 |
| Behaviour | 52 | 11.0 |
| Medical device/equipment | 30 | 6.4 |
| Documentation | 22 | 4.7 |
| Infrastructure/building/fixtures | 12 | 2.5 |
| Patient accidents | 10 | 2.1 |
| Healthcare-associated infection | 9 | 1.9 |
| Medication/IV fluids | 6 | 1.3 |
| Nutrition | 4 | 0.8 |
| Blood/blood products | 3 | 0.6 |
| Oxygen/gas/vapour | 3 | 0.6 |
| Degree of harm | ||
| None, without care modification | 407 | 86.4 |
| None, with care modification | 41 | 8.7 |
| Mild | 16 | 3.4 |
| Moderate | 5 | 1.1 |
| Severe | 1 | 0.2 |
| Death | 1 | 0.2 |
| Report provider | ||
| Staff from the emergency department | 321 | 68.2 |
| Staff from another department | 150 | 31.8 |
| Place of the event | ||
| In the emergency department | 398 | 84.5 |
| In another department | 73 | 15.5 |