Coding table
| Categories grouped by theme | Frequency |
|---|---|
| Theme: habitual use of the AED | |
| Describes automatic/habitual behaviour | 7 |
| Difficulty answering questions (short phrases) regarding roles/functions of AED, unable to differentiate between the roles of AED and district clinics | 4 |
| Widely shared practice | 4 |
| Socially encouraged | 7 |
| Total | 22 |
| Theme: health system (private and public) encouraged or initiated use of AED | |
| Clinic schedule | 5 |
| Type of staff/doctor seeking | 3 |
| Belief that district clinic staff refers patient to AED | 2 |
| Dissatisfaction with the behaviour of clinic staff | 1 |
| Free service at AED | 2 |
| Total | 13 |
| Theme: deliberate use of AED | |
| Based on convenience | 6 |
| Based on patients' assessed seriousness of their complaint | 4 |
| Past positive AED experiences | 3 |
| Despite negative experiences and reports | 3 |
| Confidence in AED | 4 |
| No cost | 2 |
| Familiarity with AED | 1 |
| Seeking a doctor | 4 |
| Total | 27 |
AED; accident and emergency department.