Repeated use of the emergency department: qualitative study of the patient's perspective

M Olsson; H Hansagi

doi:10.1136/emj.18.6.430

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Original Article

Repeated use of the emergency department: qualitative study of the patient's perspective

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	Abstract	Full	Pdf
Nov 2001	93	99	14
Dec 2001	30	49	11
Jan 2002	35	52	12
Feb 2002	26	33	3
Mar 2002	25	35	1
Apr 2002	8	13	0
May 2002	11	11	0
Jun 2002	10	11	1
Jul 2002	6	13	0
Aug 2002	9	30	7
Sep 2002	9	11	0
Oct 2002	4	30	4
Nov 2002	11	17	1
Dec 2002	13	18	3
Jan 2003	8	14	0
Feb 2003	8	21	3
Mar 2003	16	25	7
Apr 2003	6	16	13
May 2003	18	34	9
Jun 2003	5	13	5
Jul 2003	16	45	5
Aug 2003	20	24	6
Sep 2003	19	38	6
Oct 2003	21	46	6
Nov 2003	22	33	9
Dec 2003	24	19	4
Jan 2004	30	45	3
Feb 2004	21	33	9
Mar 2004	25	42	19
Apr 2004	18	19	4
May 2004	48	55	12
Jun 2004	51	72	15
Jul 2004	39	58	15
Aug 2004	30	51	13
Sep 2004	47	66	17
Oct 2004	47	72	18
Nov 2004	55	76	51
Dec 2004	34	45	13
Jan 2005	18	41	47
Feb 2005	31	73	40
Mar 2005	35	60	25
Apr 2005	20	60	26
May 2005	18	44	28
Jun 2005	20	31	14
Jul 2005	16	28	23
Aug 2005	14	22	20
Sep 2005	19	48	25
Oct 2005	26	63	34
Nov 2005	27	58	80
Dec 2005	10	32	21
Jan 2006	18	43	19
Feb 2006	17	88	42
Mar 2006	27	43	37
Apr 2006	30	45	34
May 2006	52	43	28
Jun 2006	32	41	32
Jul 2006	22	39	32
Aug 2006	18	37	20
Sep 2006	39	32	39
Oct 2006	45	52	50
Nov 2006	45	59	48
Dec 2006	17	35	34
Jan 2007	49	60	44
Feb 2007	25	35	34
Mar 2007	32	66	28
Apr 2007	51	14	21
May 2007	32	15	15
Jun 2007	29	19	19
Jul 2007	25	14	18
Aug 2007	32	19	14
Sep 2007	36	18	19
Oct 2007	69	18	25
Nov 2007	35	12	12
Dec 2007	17	7	13
Jan 2008	26	17	19
Feb 2008	47	12	34
Mar 2008	13	10	15
Apr 2008	19	16	22
May 2008	30	12	9
Jun 2008	28	11	12
Jul 2008	24	5	9
Aug 2008	21	8	8
Sep 2008	42	9	9
Oct 2008	45	10	15
Nov 2008	37	13	13
Dec 2008	28	9	11
Jan 2009	27	10	13
Feb 2009	43	12	18
Mar 2009	37	18	16
Apr 2009	33	6	15
May 2009	21	12	7
Jun 2009	20	4	9
Jul 2009	20	10	10
Aug 2009	15	16	16
Sep 2009	29	9	12
Oct 2009	42	7	13
Nov 2009	32	12	14
Dec 2009	19	2	3
Jan 2010	21	5	7
Feb 2010	33	11	14
Mar 2010	47	11	15
Apr 2010	28	14	8
May 2010	22	13	9
Jun 2010	22	12	13
Jul 2010	31	17	16
Aug 2010	14	10	17
Sep 2010	27	17	12
Oct 2010	43	14	17
Nov 2010	43	17	13
Dec 2010	17	10	9
Jan 2011	16	11	8
Feb 2011	23	12	7
Mar 2011	43	19	12
Apr 2011	35	16	9
May 2011	12	4	8
Jun 2011	31	14	16
Jul 2011	25	0	6
Aug 2011	41	5	5
Sep 2011	75	9	14
Oct 2011	58	11	13
Nov 2011	47	14	15
Dec 2011	40	12	26
Jan 2012	47	19	24
Feb 2012	47	11	31
Mar 2012	62	13	16
Apr 2012	44	12	15
May 2012	55	15	18
Jun 2012	54	11	21
Jul 2012	50	14	29
Aug 2012	59	18	29
Sep 2012	67	15	34
Oct 2012	83	32	48
Nov 2012	69	27	46
Dec 2012	37	23	40
Jan 2013	60	28	42
Feb 2013	74	34	48
Mar 2013	83	33	50
Apr 2013	67	37	48
May 2013	102	32	45
Jun 2013	41	17	41
Jul 2013	55	17	26
Aug 2013	54	18	26
Sep 2013	45	19	34
Oct 2013	75	41	27
Nov 2013	64	51	41
Dec 2013	40	22	26
Jan 2014	84	32	43
Feb 2014	65	33	41
Mar 2014	80	100	45
Apr 2014	78	126	57
May 2014	45	229	41
Jun 2014	54	255	36
Jul 2014	72	119	31
Aug 2014	56	90	24
Sep 2014	54	47	30
Oct 2014	66	48	26
Nov 2014	81	90	21
Dec 2014	36	96	17
Jan 2015	40	87	17
Feb 2015	52	76	19
Mar 2015	65	78	16
Apr 2015	53	122	11
May 2015	33	97	11
Jun 2015	52	89	18
Jul 2015	50	66	17
Aug 2015	47	105	16
Sep 2015	62	44	18
Oct 2015	33	22	15
Nov 2015	42	51	26
Dec 2015	42	28	24
Jan 2016	49	29	20
Feb 2016	64	19	20
Mar 2016	42	17	18
Apr 2016	44	31	41
May 2016	33	25	21
Jun 2016	46	37	12
Jul 2016	66	34	20
Aug 2016	25	29	11
Sep 2016	42	17	10
Oct 2016	53	27	23
Nov 2016	56	26	20
Dec 2016	27	22	10
Jan 2017	43	26	9
Feb 2017	32	11	20
Mar 2017	17	32	11
Apr 2017	30	44	15
May 2017	28	71	19
Jun 2017	22	35	17
Jul 2017	41	22	34
Aug 2017	57	20	11
Sep 2017	113	51	17
Oct 2017	115	39	22
Nov 2017	95	51	13
Dec 2017	76	30	22
Jan 2018	69	35	27
Feb 2018	104	53	27
Mar 2018	122	56	25
Apr 2018	117	73	24
May 2018	68	30	10
Jun 2018	70	38	8
Jul 2018	54	50	12
Aug 2018	68	68	22
Sep 2018	48	48	25
Oct 2018	84	84	21
Nov 2018	71	71	16
Dec 2018	55	55	7
Jan 2019	94	93	16
Feb 2019	70	67	10
Mar 2019	81	79	24
Apr 2019	108	108	35
May 2019	69	69	23
Jun 2019	56	53	7
Jul 2019	67	42	33
Aug 2019	65	39	14
Sep 2019	88	62	24
Oct 2019	77	49	18
Nov 2019	99	69	30
Dec 2019	70	50	19
Jan 2020	101	67	21
Feb 2020	96	60	18
Mar 2020	99	67	19
Apr 2020	70	47	11
May 2020	78	57	15
Jun 2020	52	42	14
Jul 2020	73	49	20
Aug 2020	41	27	18
Sep 2020	67	44	22
Oct 2020	74	60	28
Nov 2020	49	34	18
Dec 2020	66	42	13
Jan 2021	97	73	15
Feb 2021	60	50	16
Mar 2021	69	42	7
Apr 2021	94	49	12
May 2021	49	40	13
Jun 2021	47	46	12
Jul 2021	24	24	15
Aug 2021	18	16	18
Sep 2021	46	46	20
Oct 2021	72	56	33
Nov 2021	80	47	38
Dec 2021	60	41	15
Jan 2022	86	75	28
Feb 2022	83	51	17
Mar 2022	95	66	15
Apr 2022	104	79	11
May 2022	101	61	14
Jun 2022	59	45	14
Jul 2022	87	55	5
Aug 2022	101	70	15
Sep 2022	90	66	15
Oct 2022	74	52	15
Nov 2022	97	67	12
Dec 2022	86	64	12
Jan 2023	134	79	18
Feb 2023	158	138	20
Mar 2023	138	97	27
Apr 2023	81	64	14
May 2023	104	79	34
Jun 2023	66	52	6
Jul 2023	124	96	17
Aug 2023	77	57	13
Sep 2023	70	51	6
Oct 2023	84	55	15
Nov 2023	155	88	20
Dec 2023	240	21	10
Jan 2024	149	21	12
Feb 2024	143	6	6
Mar 2024	181	7	5
Total	13873	10989	5155

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