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When would you call 999? Perceptions of emergency ambulances’ role in unscheduled health care
  1. A Porter,
  2. L Button,
  3. K Duff,
  4. A Evans,
  5. H Snooks,
  6. R Lowe,
  7. A Watkins
  1. Swansea University, Swansea, UK

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    With rising demand for all unscheduled care services and unprecedented demand for 999 services, we carried out a study which aimed to increase understanding of how members of the public make decisions about whether to use emergency health care services, and which service they choose to call on.


    A total of 30 people took part in four …

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