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In August 2009 the Office of the Strategic Health Authorities (OHSA) (www.osha.nhs.uk) published the results of its commissioned Emergency Services Review, the aim being to review recent performances of the emergency services and identify and then adopt best practice for the future. The OHSA has released several documents, each with its own unique bold colour that catches the eye. The documents are, in order:
System resilience – a review of NHS emergency care performance during recent winters
Good practice guide for ambulance services and their commissioners
Emergency access algorithm
Good practice in delivering emergency care – a guide for local health communities
Intensive support diagnostic toolkit – tools and user guide
A comparative review of international ambulance service best practice
Arguably the most interesting for international readers is the last …
Competing interests None declared.
Provenance and Peer review Commissioned; not externally peer reviewed.
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