Aims: The aim of this study was to describe the use of an online usergroup to enhance communication and productivity by critical care specialists.
Methods: In this article, we provide a description of the first 6 months of use of an online usergroup by senior retrieval physicians.
Results: Initially developed as a communication and online discussion tool, our online usergroup evolved to include a number of other utilities that support clinical governance. These included a repository for useful files, educational presentations, online rostering and “portfolio pages”, updating aspects of an individual specialist’s non-clinical activity. Its applications continue to evolve in number and utility. Participating physicians perceive an increase in organisational efficiency.
Conclusions: An online usergroup such as Google Groups may provide powerful support to an organisation’s clinical governance. We recommend this tool to other services with limited administrative personnel.
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The authors collaborated in the production of this manuscript entirely online via the Ambulance Service New South Wales Retrieval Google Group.
Competing interests None.
Provenance and Peer review Not commissioned; externally peer reviewed.