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Do clinical safety charts improve paramedic key performance indicator results? (A clinical improvement programme evaluation)
  1. Phillip Ebbs1,
  2. Paul M Middleton2,
  3. Ann Bonner3,
  4. Allan Loudfoot2,
  5. Peter Elliott4
  1. 1Ambulance Service of New South Wales, Port Macquarie, New South Wales, Australia
  2. 2Ambulance Research Institute, Ambulance Service of New South Wales, Sydney, New South Wales, Australia
  3. 3School of Nursing, Midwifery & Indigenous Health, Charles Sturt University, Wagga Wagga, New South Wales, Australia
  4. 4Ambulance Service of New South Wales, Point Clare, Australia
  1. Correspondence to Mr Phillip Ebbs, Ambulance Service of NSW, 1 Central Road, Port Macquarie, NSW 2444, Australia; pebbs{at}


Introduction Is the Clinical Safety Chart clinical improvement programme (CIP) effective at improving paramedic key performance indicator (KPI) results within the Ambulance Service of New South Wales?

Methods The CIP intervention area was compared with the non-intervention area in order to determine whether there was a statistically significant improvement in KPI results.

Results The CIP was associated with a statistically significant improvement in paramedic KPI results within the intervention area.

Conclusions The strategies used within this CIP are recommended for further consideration.

  • Quality assurance
  • pre-hospital
  • effectiveness
  • management
  • emergency ambulance systems
  • nursing
  • pre-hospital

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  • Funding The study was self-funded by the corresponding author as part of the Master of Health Science qualification, Charles Sturt University.

  • Competing interests None.

  • Provenance and peer review Not commissioned; externally peer reviewed.