Table of contents

CEM abstracts

• PB1 A new measure to assess the quality of care at the emergency department from patients' perspective in The Netherlands (19 March, 2012)

  N Bos, L M Sturms, A Schrijvers, H van Stel
• PB2 Improving handovers in the emergency department (19 March, 2012)

  M Delport
• PB3 Head injury: a system of rapid referral (19 March, 2012)

  L Geddes, K Wright, S Clarke
• PB4 Left before treatment-do patients know best? (19 March, 2012)

  L Harper, N Collum
• PB5 Establishment of a provincial data repository to facilitate reporting performance measurements for Alberta Emergency Departments (19 March, 2012)

  B Holroyd, M Bullard, E Lang, K Liss, C Schmid, L Heintz, L Thiessen, D Lighter, B Rowe
• PB6 Antimicrobial stewardship education and effect on prescribing in the emergency department of an irish teaching hospital (19 March, 2012)

  S Foley, K James, F Fitzpatrick
• PB7 Does more mean less? The impact of increased consultant numbers on ED admission rates (19 March, 2012)

  D Hewitt, P Jennings, M Clements
• PB8 Selection and validation of quality indicators for the Shorter Stays in Emergency Departments National Research Project (19 March, 2012)

  P Jones
• PB9 Development of a critical appraisal tool for emergency department quality indicators (19 March, 2012)

  P Jones
• PB10 Safe Elderly Emergency Discharge (SEED) project: determining best practice for safe discharge of the older emergency patient (19 March, 2012)

  J Lowthian, P Cameron, D Smit, H Newnham, P Hunter, C Brand, A Barker, J Banerjee, M Cooke
• PB11 The impact of frequent attenders to the emergency department on “unplanned reattendance rate” & “left without being seen rate” clinical quality indicators (19 March, 2012)

  S Lownes, E Jones
• PB12 Documentation of intravenous morphine administration in the emergency department (19 March, 2012)

  Sophie MacDougall-Davis
• PB13 The Four-Hour Rule: time for a new approach? (19 March, 2012)

  A Mackenzie, R D W O'Donnell
• PB14 Audit of procedural sedation in the Emergency Department of Wishaw General Hospital (19 March, 2012)

  R Millington
• PB15 Retrospective re-audit of the 48 h post-admission mortality rates via an emergency department (ED) in the UK (19 March, 2012)

  R Ritchie, J Wilson, V Tolat
• PB16 Retrospective re-audit of syncope/collapse/falls attendances to an emergency department (ED): scope for improvement (19 March, 2012)

  R Ritchie, L Subbiah, J Johny, T Sulaiman
• PB17 Handover tool use in the emergency department (19 March, 2012)

  H Shere
• PB18 Minor injury units: are they a safe alternative for emergency treatment of orthopaedic minor injuries? (19 March, 2012)

  J Smith, B Balogun-Ojuri, T Chesser
• PB19 The use of individual performance metrics to reduce prescribing errors in the emergency department (19 March, 2012)

  L Tiah
• PB20 Analysis of Complaints Lodged by Emergency Department Patients in a Teaching Hospital in Hong Kong (19 March, 2012)

  A Wai, T Rainer