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Ambulance handovers: can a dedicated ED nurse solve the delay in ambulance turnaround times?
  1. A Clarey1,
  2. M Allen2,
  3. S Brace-McDonnell1,3,
  4. M W Cooke1,3
  1. 1Warwick Medical School, Coventry, West Midlands, UK
  2. 2University of Exeter Medical School, Exeter, Devon, UK
  3. 3Emergency Department, Heart of England NHS Foundation Trust, Birmingham, West Midlands, UK
  1. Correspondence to Prof Matthew Cooke, Warwick Medical School, Gibbett Hill Road, Coventry CV4 7AL; m.w.cooke{at}


With ever increasing concern over ambulance handover delays this paper looks at the impact of dedicated A&E nurses for ambulance handovers and the effect it can have on ambulance waiting times. It demonstrates that although such roles can bring about reduced waiting times, it also suggests that using this as a sole method to achieve these targets would require unacceptably low staff utilisation.

  • emergency care systems
  • management, emergency department management
  • prehospital care
  • systems

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