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‘You're never making just one decision’: exploring the lived experiences of ambulance Emergency Operations Centre personnel
  1. Astrid Coxon1,
  2. Mark Cropley2,
  3. Pat Schofield3,
  4. Kath Start4,5,
  5. Claire Horsfield4,5,
  6. Tom Quinn6
  1. 1Faculty of Medicine and Health Sciences, University of East Anglia, Norwich, UK
  2. 2Faculty of Health and Medical Sciences, School of Psychology, University of Surrey, Guildford, UK
  3. 3Faculty of Health, Social Care and Education, Anglia Ruskin University, Chelmsford, UK
  4. 4Faculty of Health and Medical Sciences, School of Health Sciences, University of Surrey, Guildford, UK
  5. 5South East Coast Ambulance NHS Foundation Trust, Banstead, Surrey, UK
  6. 6Faculty of Health, Social Care and Education, Kingston University and St George's, University of London, London, UK
  1. Correspondence to Professor Mark Cropley, Faculty of Health and Medical Sciences, School of Psychology, University of Surrey, Guildford GU2 7XH, UK; mark.cropley{at}surrey.ac.uk

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