• emergency department
• management, quality assurance

Dear Editor,

I have read the outstanding publication of Abolfotouh et al1 entitled ‘Predictors of patient satisfaction in an emergency care center in central Saudi Arabia: a prospective study’ published in this journal. The authors reported that lower satisfaction was associated with male gender, long waiting time and low perceived health status. Several features of Abolfotouh et al's study merit attention, particularly those of sociocultural values, as few studies have investigated sociocultural predictors of …