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Occupational stress in the ED: a systematic literature review
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    The Golden Rule

    Dr. Basu et al. make an interesting observation: if you kick the dog, eventually he will bite the mailman. How is it we think we can treat the workers without compassion or empathy while expecting them to treat the patients with these same virtues, ones we don't practice?

    This article and an ever-expanding body of literature make it clear: we must treat our staff in the same way we expect them to treat patients....

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    Conflict of Interest:
    None declared.