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BET 1: Follow-up phone calls and compliance with discharge instructions in elderly patients discharged from the emergency department
  1. Laila Nasser,
  2. Tara Stratton
  1. Emergency Medicine and Hematology, McMaster University, Hamilton, Canada
  1. Correspondence to Laila Nasser, Emergency Medicine and Hematology, University of Ottawa, Manchester, UK; kerstinhogg{at}


A short-cut review was carried out to establish whether follow-up phone calls improved compliance with follow-up and discharge instructions given to the elderly on discharge from the emergency department. 211 papers were found using the reported searches, of which 5 presented the best available evidence to answer the clinical question. The author, date and country of publication, patient group studied, study type, relevant outcomes, results and study weaknesses of these papers are tabulated. It is concluded that telephone follow-up can identify non-compliance with discharge instructions in the elderly, but there is currently no evidence to show that it actually improves it

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  • Funding The authors have not declared a specific grant for this research from any funding agency in the public, commercial or not-for-profit sectors.

  • Competing interests None declared.

  • Provenance and peer review Not commissioned; internally peer reviewed.

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