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396 Team Time: an online strategy of storytelling as part of reflective practice to improve staff wellbeing within a paediatric emergency department during the coronavirus pandemic
  1. Lalith Wijedoru,
  2. Jo Potier,
  3. Charlotte Durand,
  4. Nicola Evans
  1. Alder Hey Children’s Hospital


Aims/Objectives/Background Team Time was developed by the Point of Care Foundation in response to the coronavirus pandemic. It is a 45-minute reflective practice using storytelling. It provides an opportunity for people taking part to share recent experiences of their work in health and social care, focusing on participants’ emotional and social response to their work. Unlike Schwartz Rounds, the audience is restricted in numbers (maximum 30), is drawn from a single department of a healthcare site rather than from across the organisation, is run and facilitated using virtual platforms, and relays stories from the recent (not distant) past.

Methods/Design Two facilitators already trained in delivering Schwartz Rounds (one PEM consultant from the department plus one Trust clinical psychologist) were given additional specific training for running Team Time in March 2020.

Six sessions between April and July 2020 were held. The formats of these sessions were as per guidance set by the Point of Care Foundation (UK).

A theme for each session was set in advance, with two storytellers invited and prepared in advance by the two facilitators.

Two storytellers related a five minute story each uninterrupted, followed by a facilitated discussion with the audience to share their own experiences and/or resonances to the stories told.

Standardised web surveys designed by the Point of Care Foundation designed to collate both quantitative an qualitative feedback were distributed by E-mail to all participants the same day.

Results/Conclusions Survey respondents n=40

85% strongly agreed that Team Time would help them work better with colleagues.

90% plan to attend Team Time again.

95% would recommend Team Time to colleagues.

92.5% felt that the sessions overall were either excellent or exceptional.

Qualitative feedback themes included: not feeling alone; the benefits of hearing perspectives of different roles; and the advantages of sharing honest feelings in a boundaried, reflective space.

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