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Observational study to understand interpreter service use in emergency medicine: why the key may lie outside of the initial provider assessment
  1. Natalie C Benda1,2,
  2. Rollin J Fairbanks3,4,
  3. D Jeffrey Higginbotham5,
  4. Li Lin1,
  5. Ann M Bisantz1
  1. 1Industrial and Systems Engineering, University at Buffalo, Buffalo, New York, USA
  2. 2National Center for Human Factors in Healthcare, MedStar Health, Washington, District of Columbia, USA
  3. 3Quality and Safety, MedStar Health, Columbia, Maryland, USA
  4. 4Emergency Medicine, Georgetown University School of Medicine, Washington, District of Columbia, USA
  5. 5Communicative Disorders, University at Buffalo, Buffalo, New York, USA
  1. Correspondence to Dr. Natalie C Benda, Industrial and Systems Engineering, University at Buffalo, Buffalo, NY 10065, USA; ncb4001{at}med.cornell.edu

Footnotes

  • Contributors NCB and AMB conceived the study with input from RJF, LL and DJH. All authors contributed to optimisation of methods. NCB completed data collection. NCB analysed the data with iterative guidance from RJF, LL, DJH and AMB. NCB drafted the manuscript under the advisement of AMB. All authors contributed substantially to its revision. NCB takes responsibility for the manuscript as a whole.

  • Funding NCB was supported by the National Science Foundation’s graduate research fellowship program (1117218). This work was also supported by the Charles and Mary Latham Foundation.

  • Competing interests None declared.

  • Ethics approval This study was approved by the MedStar Health Research Institute’s institutional review board (Hyattsville, Maryland, USA), protocol #2016-099.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Correction notice When this article first published, the title contained an error. It previously read ’Observational study to understand interpreter service use in the emergency medicine…' The use of ’the' has been removed.

  • Patient consent for publication Not required.

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Footnotes

  • Contributors NCB and AMB conceived the study with input from RJF, LL and DJH. All authors contributed to optimisation of methods. NCB completed data collection. NCB analysed the data with iterative guidance from RJF, LL, DJH and AMB. NCB drafted the manuscript under the advisement of AMB. All authors contributed substantially to its revision. NCB takes responsibility for the manuscript as a whole.

  • Funding NCB was supported by the National Science Foundation’s graduate research fellowship program (1117218). This work was also supported by the Charles and Mary Latham Foundation.

  • Competing interests None declared.

  • Ethics approval This study was approved by the MedStar Health Research Institute’s institutional review board (Hyattsville, Maryland, USA), protocol #2016-099.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Correction notice When this article first published, the title contained an error. It previously read ’Observational study to understand interpreter service use in the emergency medicine…' The use of ’the' has been removed.

  • Patient consent for publication Not required.

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