PT  - JOURNAL ARTICLE
AU  - Joanna Clifford-Brown
AU  - Kirsty Challen
AU  - Brendan Ryan
TI  - What happens at triage: a naturalistic observational study
AID  - 10.1136/emj.2009.078774
DP  - 2010 Dec 01
TA  - Emergency Medicine Journal
PG  - 931--933
VI  - 27
IP  - 12
4099  - http://emj.bmj.com/content/27/12/931.short
4100  - http://emj.bmj.com/content/27/12/931.full
SO  - Emerg Med J2010 Dec 01; 27
AB  - Objective To observe activity and delays at triage in an Emergency Department (ED) using the Manchester Triage System.Method Single-centre naturalistic observational design.Results 13% patients had observations recorded at triage. 13% of triage interactions were interrupted for an unrelated issue. The mean time to triage was 2.43 min, 0.95 min for patients arriving by ambulance.Conclusion Triage times and experience might be improved by reducing external interruptions to the triage process.