Option appraisal process for reduction of waiting time. The long list after option generation, the short list after option refinement, and the choice of options after option appraisal
| Option long list | Option short list | Preferred option |
|---|---|---|
| More junior doctors | Nurse practitioner service | Nurse practitioner service |
| More nurses | Improving triage | And more support staff. |
| Nurse practitioner service | Primary care sessions | And redesign patient flows |
| Improving triage | More support staff | |
| NHS Direct software | Redesign patient flows | |
| Public education | ||
| Primary care sessions | ||
| More support staff. | ||
| Divert to primary care. | ||
| Re-design patient flows |