Advice given | | | 0.001 | | | 0.001 |
Yes | 23 (7) | 117 (43) | | 41 (13) | 157 (58) | |
No | 303 (93) | 155 (57) | | 274 (87) | 112 (42) | |
Advice not given but needed | | | 0.019 | | | 0.278 |
Yes | 77 (27) | 23 (17) | | 68 (28) | 22 (22) | |
No | 210 (73) | 116 (83) | | 178 (72) | 78 (78) | |
Satisfaction with amount of advice | | | 0.001 | | | 0.001 |
Very satisfied | 60 (35) | 113 (56) | | 94 (43) | 143 (60) | |
Satisfied | 41 (24) | 57 (28) | | 56 (26) | 65 (27) | |
Acceptable/dissatisfied | 72 (42) | 31 (15) | | 69 (32) | 32 (13) | |
Helpfulness of advice, if given | | | 0.154 | | | 0.224 |
Very helpful | 17 (77) | 65 (60) | | 22 (61) | 94 (61) | |
Quite helpful | 3 (14) | 37 (34) | | 13 (36) | 43 (28) | |
Some ways/not | 2 (9) | 6 (6) | | 1 (3) | 18 (12) | |
Carried out advice, if given | | | 0.992 | | | 0.030 |
All | 16 (76) | 86 (78) | | 28 (78) | 139 (90) | |
Some | 4 (19) | 20 (18) | | 8 (22) | 12 (8) | |
None | 1 (5) | 5 (4) | | 0 (0) | 3 (2) | |