Table 2

Characteristics of Category C patients in the intervention group for whom a triage decision was recorded

VariablePatients triaged as requiring an ambulance (n=305)Patients triaged as not requiring an ambulance (n=330)Significance of difference
Age, mean, range (SD)(n=303)(n=330)
48.6 y, 0.5–98 (29.3)40.7 y, 0.08–94 (27.1)
    0–15 y48 (15.8%)60 (18.2%)χ2=13.3, p<0.01
    16–60 y133 (43.9%)182 (55.2%)
    60+ y122 (40.3%)88 (26.7%)
Men141 (46%)112 (34%)χ2=9.9, p<0.01
Women164 (54%)218 (66%)
Problem presented: (n=278)(n=299)χ2=22.1, p<0.001
Neurological/head injury24 (8.6%)22 (7.4%)
Falls/accidents140 (50.4%)97 (32.4%)
Sick/unknown60 (21.6%)95 (31.8%)
Back pain/abdominal pain40 (14.4%)61 (20.4%)
Other14 (5%)24 (8%)
Care received: (n=304)(n=325)
Not conveyed to A&E:55 (%)119 (%)
    Assistance at scene only41 (13.5%)43 (13.2%)
    Seen by GP9 (3.0%)47 (14.5%)
    Self care3 (1.0%)25 (7.7%)
    Other2 (0.7%)4 (1.2%)
Attended A&E:249 (81.9%)206 (63.4%)χ2=26.9, p<0.001
A&E outcome:χ2=7.1, df=2, p<0.05
    Admitted to inpatient bed47 (15.5%)30 (9.2%)
    Discharged118 (38.8%)117 (36.0%)
    Referred to outpatient clinic30 (9.9%)13 (4.0%)
    Outcome not recorded13 (4.3%)17 (5.2%)
    Notes missing35 (11.5%)23 (7.1%)
    Other6 (2.0%)6 (1.8%)