Definitions of new services
| Care coordination team | Allied health and/or nursing personnel whose role is to identify patients at risk, especially the elderly, and plan for their safe and effective discharge into the community. |
| Short stay (observation) unit | Units for the short term care of ED patients who require observation, meet the admission policy, and whose length of hospital stay is deemed to be limited (that is, 24–48 hours). The units are usually situated adjacent to the main area of the ED. |
| Psychiatric services | Psychiatrically trained nurses within, or associated with, EDs who are dedicated to the management of patients presenting with psychiatric emergencies. |
| Chest pain unit | Dedicated monitored beds within or adjacent to the ED for the purpose of evaluating patients with chest pain and determining their disposition. |
| Clinical pharmacy service | Pharmacists dedicated to providing a clinical pharmacy service to ED staff and patients. |
| Sexual assault services | Services within the ED with forensic facilities exclusively for the management of patients whose presentation results from sexual assault. |
| Hospital in the home | The provision of treatment by healthcare professionals to patients in their own home for a limited period, for conditions that would otherwise require hospitalisation6 |