Choice | Service A | Service B |
---|---|---|
Making contact | Single telephone call | In person |
Where advised | At home, no travelling | Nearest NHS facility 15 miles |
Waiting time between initial contact and advice | 2.5 hours | 4.5 hours |
Informed of expected wait | No information | No information |
Who advises you | Specialist nurse | Doctor |
Quality of contact | Enough time, no interruptions | Not enough time, interruptions |
(Tick one box only) |