Survey response and ease of task
| Questionnaires distributed | Questionnaires completed (%) | Usable (consistent responders) (%) | |
|---|---|---|---|
| A&E, accident and emergency department. | |||
| NHS Direct | 200 | 66 (33) | 56 (28) |
| A&E | 138 | 127 (92) | 108 (78) |
| Walk-in centre | 139 | 137 (98) | 115 (83) |
| GP services | 143 | 127 (89) | 99 (69) |
| Total | 620 | 457 (74) | 378 (61) |
| Ease of task (%) | Easy | 122 (32) | |
| Not easy or difficult | 206 (54) | ||
| Difficult | 44 (12) | ||
| Missing | 6 (2) | ||