Reasons for choosing the first facility attended
| Reason patient attended facility | Type of facility patient first attended | ||||
|---|---|---|---|---|---|
| Intervention A&E n = 260 | Intervention walk-in centre n = 55 | Intervention combined n = 331 | Control A&E n = 356 | p Value* | |
| A&E, accident and emergency; GP, general practitioner; NHS, National Health Service. | |||||
| Values are expressed as count (%). | |||||
| *Comparison between intervention combined and control sites, using appropriate regression models, allowing for clustering and sampling probability. Percentages in the table also take account of the probability of being sampled. | |||||
| Convenient location | 73 (27.5) | 10 (21.6) | 87 (26.1) | 67 (18.6) | 0.18 |
| Convenient opening hours | 35 (14.1) | 13 (23.4) | 49 (14.8) | 45 (13.2) | 0.55 |
| Quicker than getting GP appointment | 70 (25.3) | 22 (40.4) | 93 (27.0) | 49 (14.7) | 0.01 |
| Would be a shorter wait | 22 (8.0) | 2 (4.9) | 24 (7.2) | 9 (2.8) | 0.04 |
| Best place for my particular problem | 119 (50.3) | 10 (12.2) | 134 (44.5) | 136 (37.2) | 0.21 |
| Not registered with a GP | 10 (3.5) | 6 (14.8) | 17 (5.4) | 9 (2.6) | 0.20 |
| Wanted a second opinion | 9 (4.7) | 0 (0) | 10 (4.0) | 8 (2.4) | 0.17 |
| Didn’t want to bother my GP | 7 (1.6) | 0 (0) | 7 (1.3) | 9 (2.5) | 0.14 |
| My GP wasn’t available | 36 (15.2) | 10 (17.8) | 46 (14.7) | 29 (7.9) | 0.04 |
| No NHS walk-in centre nearby | 8 (2.6) | 2 (4.5) | 11 (3.3) | 29 (8.7) | 0.03 |
| Sent there by my GP | 21 (7.5) | 9 (18.2) | 34 (9.5) | 48 (13.7) | 0.04 |
| Sent there by NHS direct | 8 (4.0) | 0 (0) | 9 (3.6) | 26 (8.0) | 0.004 |
| Sent there by someone else | 21 (7.8) | 7 (14.8) | 30 (8.8) | 47 (12.6) | 0.54 |
| Didn’t think about going anywhere else | 37 (13.6) | 8 (8.1) | 46 (13.1) | 56 (16.0) | 0.37 |