Accuracy and extent of handover information recall by ED staff at the two hospitals
| Site | Completed handovers | Average number of | Average number of | Average accuracy of |
|---|---|---|---|---|
| (recording and | information packets | packets recalled by | recalled packets of | |
| questionnaires) | given by crew (range) | ED staff (range) | information (range) | |
| Heartlands | 8 | 8 (2–16) | 4.4 (2–8) | 56.1% (30–83.3%) |
| Royal London | 10 | 12.2 (9–15) | 6.8 (3–9) | 57.1% (23–80%) |
| Total | 18 | 10.1 | 5.6 | 56.6% |