Accuracy and extent of handover information recall by ED staff at Heartlands using the DeMIST format
| Completed handovers | Average number of | Average number of | Average accuracy of |
|---|---|---|---|
| (recording and | information packets | packets recalled by | recalled packets of |
| questionnaires) | given by crew (range) | ED staff (range) | information (range) |
| 10 | 10 (7–15) | 4.9 (0–8) | 49.2% (0–87.5%) |