Table 1 Top five reasons why patients chose to dial 999 or attend the ED directly (n  =  57)
ReasonNo (%)
Perceived severity or urgency of their condition29 (51)
Previous experience7 (12)
Ease and convenience4 (7)
Housebound4 (7)
Primary care services are not available out of hours4 (7)

  • ED, emergency department.

  • ED, emergency department.