Table 1

Pairs of services included in the study

PairService settingIntervention service setting(s)Control service setting(s)
1Ambulance serviceECPs working as single responder to ambulance service ‘999’ callsStandard paramedic/technician ambulance responding to ambulance service ‘999’ calls
2GP out-of-hours serviceECPs working within GP-led primary care out-of-hours serviceGP-led out-of-hours primary care service
3Urgent care centreECP-led 24 h Urgent Care Centre based in a community hospitalNurse-led 24 h ‘casualty’ based in a small infirmary
4Care homeECPs working as single responders answering calls from nursing and residential homesStandard paramedic/technician ambulance responding to ambulance service ‘999’ calls from nursing and residential homes
5Minor injury unitECPs working in a minor injury unitENPs working in minor injury unit
  • ECP, Emergency Care Practitioner; ENP, Emergency Nurse Practitioner; GP, General Practitioner.