Table 1

Health services available to the public in Leicestershire

GPA GP is a medical practitioner who treats acute and chronic illnesses and provides preventive care and health education for all ages and both sexes. They have particular skills in treating people with multiple health issues and comorbidities
Emergency department (ED)The emergency department (ED) at the Leicester Royal Infirmary (LRI) provides high quality care for adults and children around the clock. The ED may use a triage system of screening and classifying clients to determine priority needs for the most efficient use of available personnel and equipment
NHS walk-in centreLoughborough walk-in centre provides nurse-led urgent care for minor injuries and minor illness. It is open 24 h a day, 365 days a year. Two walk-in centres in Leicester (Oadby and Wigston and SSAFA) are open from 08:00 to 20:00 h, 365 days a year. They are both combined GP-led health centres and walk-in centres. The GP-led health centre provides general medical services to registered patients and immediate necessary treatment (minor illness and injury) to walk-in patients
NHS DirectThe national 24 h telephone service giving health information and nurse advice
Urgent care centreThe centre based at the LRI offers an alternative to people who need to see a GP urgently at evenings and weekends and who cannot wait until they can go to their own doctor. It is staffed by GPs (doctors), nurses and emergency care practitioners. It is open 24 h a day, 7 days a week