Summary of characteristics of participants
| Characteristics | Participant (n=16) |
|---|---|
| Mean age (years) | 59.6 |
| Age range (years) | 18–88 |
| Female (%) | 50 |
| Carer or relative making call (%) | 31 |
| Clinical problem | |
| Exacerbation, chronic respiratory | 4 |
| Exacerbation, chronic pain | 3 |
| Mental health/anxiety | 2 |
| Urinary tract infection | 2 |
| Abdominal pain | 2 |
| Viral illness | 1 |
| Soft tissue infection | 1 |
| Minor trauma | 1 |
| Transported to hospital | 2 |