Model | Working hours | Establishment of service |
Primary Care Services Embedded within the ED (seven sites) | Model operated Monday to Friday (all sites) and at weekends (four sites). Predominantly operated during working hours (08:00–18:00) with limited out-of-hours coverage. Services characterised by inconsistent staffing. | Most sites had established this service after 2012 with only two sites operating this model before 2012. |
Co-located Urgent Care Centre (two sites) | One site operated 24 hours a day, 7 days a week. The other site operated during the out-of-hours period, Monday to Friday, but this was dependent on staff availability. | One site set-up in 2015; other site set-up for over 6 years. |
GP out-of-hours (nine sites) | In all sites that provided data on working hours (eight sites), the model operated during the out-of-hours period (18:00–08:00), Monday to Friday and at weekends. | In all sites, the service had been set up before 2011. |
GP, general practitioner.