Table 4

Patient experience data

Friends and family test
How likely would you be to recommend this service to friends and family?
(December 2017 to April 2018) (n=52)
Extremely likely 98.1%
Likely 1.9%
I Want Great Care
September 2017 (n=13)
Rank out of 219 services: 10th
Mean score: 4.97/5
Dignity/respect: 5/5
Involvement: 4.92/5
Information: 5/5
Staff: 5/5
October 2017 (n=19)
Rank out of 252 services: 24th
Mean score: 4.92/5
Dignity/respect: 5/5
Involvement: 4.89/5
Information: 4.84/5
Staff: 5/5