Table 1

Sample characteristics

Cohort	Focus group
Cohort	1	2	3	4
18–45 years	5	2	1	2
75 years +	0	1	0	0
Parent with young child	2	1	2*	1
Adults with long-term condition	4†	4‡	3§	4¶
Services accessed within the last 12 months	Minor injuries unit; GP-led walk-in centre; ED; ambulance service; NHS 111	ED; GP-led walk-in centre	Minor-injuries unit; ED; NHS 111	ED; NHS 111; ambulance service; GP-led walk-in centre; Minor injuries unit
Total service users	11	6	6	7

*Includes two service users aged 18–45 years.
†Includes one service user who was the parent of a young child.
‡Includes one service user aged 18–45 years.
§Includes one service user aged 18–45 years and two service users aged 75 years or older.
¶Includes one service user aged 18–45 years and one service user aged 75 years or older.