Factor | Number of consultations | Percentage (%) of total consultations | |
Age (years) | <10 | 27 127 | 22.64 |
10–19 | 7994 | 6.67 | |
20–29 | 16 223 | 13.54 | |
30–39 | 12 258 | 10.23 | |
40–49 | 10 164 | 8.48 | |
50–59 | 9385 | 7.83 | |
60–69 | 8783 | 7.33 | |
70–79 | 10 030 | 8.37 | |
80–89 | 12 172 | 10.16 | |
90–99 | 5358 | 4.47 | |
≥100 | 236 | 0.20 | |
n/d | 105 | 0.09 | |
Gender | Female | 69 437 | 57.94 |
Male | 50 388 | 42.05 | |
n/d | 10 | 0.01 | |
Day of the week | Monday | 10 779 | 8.99 |
Tuesday | 7667 | 6.40 | |
Wednesday | 7690 | 6.42 | |
Thursday | 8383 | 7.00 | |
Friday | 11 630 | 9.71 | |
Saturday | 40 221 | 33.56 | |
Sunday | 33 465 | 27.93 | |
Final contact location | OOH clinical base | 65 201 | 54.41 |
Telephone | 41 348 | 34.50 | |
Home | 13 117 | 10.95 | |
n/d | 169 | 0.14 | |
Outcome of contact | Referred to ED | 5261 | 4.39 |
Admitted to hospital | 3474 | 2.90 | |
No follow-up | 59 907 | 49.99 | |
Patient advised to contact own GP | 41 663 | 34.77 | |
Own GP to contact patient | 2245 | 1.87 | |
Passed to another provider | 3164 | 2.64 | |
Unable to contact patient | 1585 | 1.32 | |
Other (includes: did not attend, left before treatment, sent to minor injuries unit) | 2536 | 2.12 |
GP, general practitioner/family physician/primary care physician; n/d, no data; OOHs, out of hours.