Humanisation in the emergency department of an Italian hospital: new features and patient satisfaction
Emanuela Lovato, Davide Minniti, Marika Giacometti, Roberto Sacco, Alberto Piolatto, Bruno Barberis, Riccardo Papalia, Fabrizio Bert, Roberta Siliquini
Emergency Medicine Journal Jun 2013, 30 (6) 487-491; DOI: 10.1136/emermed-2012-201341