Potentially avoidable emergency department attendance: interview study of patients' reasons for attendance
S Agarwal, J Banerjee, R Baker, S Conroy, R Hsu, A Rashid, J Camosso-Stefinovic, P Sinfield, M Habiba
Emergency Medicine Journal Dec 2012, 29 (12) e3; DOI: 10.1136/emermed-2011-200585