Psychosocial work-related predictors and consequences of personal burnout among staff working with people with intellectual disabilities

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Abstract

The purposes of this study were to investigate the potential predictors of personal burnout among staff working with people with intellectual disabilities and to investigate whether personal burnout is associated with health and work-related outcomes. A cross-sectional survey was carried out in 2011 in 30 residential facilities in northern Germany (N = 409, response rate 45%). The German standard version of the Copenhagen Psychosocial Questionnaire was used. In a multiple logistic regression analysis, we identified factors which were predictive of personal burnout, such as work–privacy conflict (OR = 1.04, 95% CI 1.03, 1.05), emotional demands (OR = 1.03, 95% CI 1.01, 1.05), role conflicts (OR = 1.02, 95% CI 1.02, 1.03), job insecurity (OR = 1.03, 95% CI 1.01, 1.05) and feedback (OR = 0.98, 95% CI 0.97, 0.99). These factors explained 49% of the total variance. Higher levels of personal burnout were significantly correlated with higher rates of intention to leave the job and cognitive stress symptoms (p < .01). Low values of personal burnout were associated with greater job satisfaction, good general health, and higher satisfaction with life (p < .01). The present study indicates that improving the psychosocial work environment at the organizational level may reduce personal burnout and may also diminish unfavorable outcomes, such as intention to leave or job dissatisfaction.

Highlights

► Potential psychosocial predictors and consequences of burnout were examined. ► German version of the Copenhagen Psychosocial Questionnaire was used. ► Burnout was predicted by interrole conflicts, demands, job insecurity, and feedback. ► Burnout was related to general health, intention to leave, and job/life satisfaction.

Keywords

Burnout
Support staff
Staff outcomes
Intellectual disabilities
Psychosocial work environment
Copenhagen Psychosocial Questionnaire

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