[HTML][HTML] Applying natural language processing and machine learning techniques to patient experience feedback: a systematic review
M Khanbhai, P Anyadi, J Symons, K Flott… - BMJ Health & Care …, 2021 - ncbi.nlm.nih.gov
Objectives Unstructured free-text patient feedback contains rich information, and analysing
these data manually would require a lot of personnel resources which are not available in …
these data manually would require a lot of personnel resources which are not available in …
[HTML][HTML] Determinants of burnout and other aspects of psychological well-being in healthcare workers during the Covid-19 pandemic: A multinational cross-sectional …
The Covid-19 pandemic has placed unprecedented pressure on healthcare systems and
workers around the world. Such pressures may impact on working conditions, psychological …
workers around the world. Such pressures may impact on working conditions, psychological …
[HTML][HTML] A patient-centered framework for evaluating digital maturity of health services: a systematic review
Background Digital maturity is the extent to which digital technologies are used as enablers
to deliver a high-quality health service. Extensive literature exists about how to assess the …
to deliver a high-quality health service. Extensive literature exists about how to assess the …
[HTML][HTML] What has been the impact of COVID-19 on safety culture? A case study from a large metropolitan healthcare trust
Covid-19 has placed an unprecedented demand on healthcare systems worldwide. A
positive safety culture is associated with improved patient safety and, in turn, with patient …
positive safety culture is associated with improved patient safety and, in turn, with patient …
Can we use patient-reported feedback to drive change? The challenges of using patient-reported feedback and how they might be addressed
The resolve to put patients at the heart of the National Health Service (NHS) has been
ubiquitous in the aftermath of the Francis Report, and the policy agenda is beginning to …
ubiquitous in the aftermath of the Francis Report, and the policy agenda is beginning to …
COVID-19: leadership on the frontline is what matters when we support healthcare workers
N Obrien, K Flott, M Durkin - … Journal for Quality in Health Care, 2021 - academic.oup.com
The implications of severe acute respiratory syndrome coronavirus (SARS-CoV-2,
henceforth described as COVID-19) on healthcare systems globally are proving to be …
henceforth described as COVID-19) on healthcare systems globally are proving to be …
No patient safety without health worker safety
4 WHO. At least 80 million children under one at risk of diseases such as diphtheria,
measles and polio as COVID-19 disrupts routine vaccination efforts, warn Gavi, WHO and …
measles and polio as COVID-19 disrupts routine vaccination efforts, warn Gavi, WHO and …
Assessing the safety of home oximetry for COVID-19: a multisite retrospective observational study
Objectives To determine the safety and effectiveness of home oximetry monitoring pathways
for patients with COVID-19 in the English National Health Service. Design Retrospective …
for patients with COVID-19 in the English National Health Service. Design Retrospective …
[HTML][HTML] Opening a “can of worms” to explore the public's hopes and fears about health care data sharing: Qualitative study
O Lounsbury, L Roberts, JR Goodman, P Batey… - Journal of Medical …, 2021 - jmir.org
Background Evidence suggests that health care data sharing may strengthen care
coordination, improve quality and safety, and reduce costs. However, to achieve efficient …
coordination, improve quality and safety, and reduce costs. However, to achieve efficient …
[HTML][HTML] Using natural language processing to understand, facilitate and maintain continuity in patient experience across transitions of care
M Khanbhai, L Warren, J Symons, K Flott… - International journal of …, 2022 - Elsevier
Background Patient centred care necessitates that healthcare experiences and perceived
outcomes be considered across all transitions of care. Information encoded within free-text …
outcomes be considered across all transitions of care. Information encoded within free-text …